Customer Courtesy Line:
We offer a 24 hour/day seven days/week account
information line. The phone number for
this line is: (334) 298-1155. By dialing
the account information line and entering your
account number, you will receive the following
information:
- Current Balance
- Current Charge
- Payment due date
- Past Due date
- Last payment received
- Date last payment was received
- Current meter reading
- Date of current reading
- Current usage
- Previous meter reading
- Date of previous reading
To access your account for this information,
please enter your account number as listed on
the bill with no spaces or dashes. This
entry should be seven (7) consecutive numbers:
Example:
Account number will appear on the bill:
01000-00
Enter into the phone for information:
0100000
For our customers who may live outside the
local telephone exchange, we have a toll free
number you may call to receive information
during normal business hours. The toll
free number is:
1-800-298-6342.
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