ESTABLISHING A WATER ACCOUNT
The following is required to establish a
water account with SWSA:
- Completion of an
application for service including a signed
water users agreement
- A photo I. D.
- A legal document proving date of residence. Accepted documents include a settlement statement (from closing papers), a warranty deed, or a copy of property tax valuation notice. Renters must provide a copy of their lease or rental agreement. The document must show the date of residence, the property owner's (or renter's) name and correct property address. If you are a renter and your landlord does not provide you with a formal lease or rental agreement, you may use our Rental Verification Form. The rental verification form provided by SWSA must be completed and signed by the landlord before service can be established.
- Payment of the $75.00
account set up fee.
We can not provide same day service for new
account connection. Please allow up to
three (3) business days for processing and actual
connection to the system.
CLOSING A WATER ACCOUNT
The account owner must complete a “Request for
Final” form at the office. If it is not
possible to come to the office due to having
already moved from the area, we can FAX this
form for a fee of $1.00. You may also close your account by downloading and printing the "Request for Final". The form must be
notarized and returned to our office. The
vacating account owner must provide a forwarding
address for the final and a new phone number if
possible. All fees associated with the account
must be paid in full by the vacating account
owner. We do not offer same day service for
disconnection. Please allow up to three (3) business days for
processing the disconnect order.
Most of the forms
required for various activities are available below. There are, however, two (2)
forms which will require the customer’s physical
presence to complete. The Water User’s
Agreement and the Request For Final will require
that the customer come in and, after presenting
a photo I.D., sign the forms in the presence of
a Smiths Water and Sewer Authority employee.
ENROLLMENT AND INFORMATIONAL FORMS
Automatic Bill Pay
Rental Verification Form
Request for Additional Name on Account
Water Quality Report
Rules and Regulations
Close Account
Update Personal Information
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